Shipping & Delivery

STANDARD TRACKED DELIVERY EUROPE

SHIPPING  OPTIONDELIVERED  WITHIN
 

ORDER  OVER € 25,-

 

ORDER  UNDER € 25,-

Standard Delivery Europe2 – 10 business days (major cities and towns)Free6,00
 


STANDARD TRACKED DELIVERY INTERNATIONAL

SHIPPING  OPTIONDELIVERED  WITHIN
 

ORDER  OVER € 25,-

 

ORDER  UNDER € 25,-

Standard Delivery International10 – 15 business days (major cities and towns)Free€ 6,00
 


PLEASE NOTE

  • The estimated delivery time is from the date the order has shipped, not necessarily the date of the order. All orders are usually shipped within 2 business days.
  • Please allow an additional 5 business days for regional areas.
  • Business days do not include weekends or public holidays.
  • There may be a delay of up to 2-4 business days during our sale periods.
  • Deliveries to out side Europe may incur customs or import taxes. Unfortunately, Trend Wow is not responsible for any additional fees as they are out of our control.
  • Please note once your order has been placed online, we are unable to make amendments to product, customer, or delivery details.
For any questions, please contact our customer care team here.
 
  • ATTENTION CUSTOMERS: PLEASE BARE WITH US AS WE HANDLE SOME UNEXPECTED DELAYS DUE TO LIMITED AIR TRAVEL. AS WE WOULD LOVE TO GET YOUR ITEMS OUT TO YOU RIGHT AWAY, IT IS CURRENTLY BEYOND OUR CONTROL, AS AIR TRAVEL IS LIMITED AND IS CAUSING MULTIPLE DELAYS AROUND THE WORLD.

EU SHIPPING POLICY

(See International Shipping Policy at Bottom)

Free Shipping Policy – Eu Orders Only

We offer free shipping on all order of 25,- and up within the EU.

EXPEDITED SHIPPING

Expedited shipping services are available through PostNL, DHL, UPS, for which the cost will be calculated during checkout based on the destination zip code. Recipient signature may be needed for expedited shipments, so please ensure that an adult is available at the designated address to receive the delivery.

Once your order is processed you will receive a shipping confirmation email with the tracking code information.

RETURN & EXCHANGE POLICY

Your happiness is our priority. If for any reason you are not extremely satisfied, we gladly accept returns (within 30 days) of unworn or defective merchandise. Returned merchandise should include the original packaging and be in the same condition as when it was delivered to you. For more details, check out our Return & Exchange Policy.

INTERNATIONAL SHIPPING POLICY

EU / International Payment Methods Accepted:

  • iDeal
  • Bancontact
  • Sofort
  • Giropay
  • EPS
  • International Credit Cards

International orders will be subject to additional verification of billing address, bank and bank phone number. Please allow 2-3 business days for international order verification to be completed.

INTERNATIONAL RETURNS & EXCHANGES

For our international customers we now accept returns and exchanges. Please keep in mind you are responsible for the event your package is damaged during shipping, let us know right away so we can file a claim with the carrier. We will either ship you a replacement or issue a refund after the claim is granted.

NOTE: IMPORTER OF RECORD

The recipient is the importer of records and is responsible for complying with all laws and regulations for the destination country. When our customer places an order with Trend-Wow.com, they authorize our customs broker to act as their agent to clear merchandise and process all applicable duties, fees and taxes.